Who We Are and
Why We Care

Our Story

Poppy was founded by Milica and Sarah, who came from corporate leadership and the NDIS world with one shared idea: girls and women deserve support built around them. Every participant is matched with a support sister chosen for her personality, interests, and goals, and everything we do aims for real outcomes, confidence, independence, and connection. It's support that helps girls and women grow in their own way, and feel like they belong.
Woman in blue sweater smiling and hugging a child in a wheelchair wearing a patterned beanie and turquoise jacket.

Meet our people

The ones who show up every day with genuine care

Sarah
Co-Founder & Director

Sarah, Co-Founder and Director of Poppy, is dedicated to care and inclusion. With extensive NDIS experience, she knows collaboration and culture enhance outcomes. Her focus is on empowering young women, ensuring they feel safe and valued. At Poppy, she fosters a community where dignity and compassion are central.

Milica
Co-Founder & Director

Milica, Co-Founder and Director of Poppy, is dedicated to advocating for underrepresented girls in support services. With a background in corporate leadership, she shifted focus to create impactful change. As a mother, she is passionate about empowering girls to lead independent lives. Her values of integrity and wellbeing guide her decisions, aiming to build a trusted, girl-focused support service where every girl feels valued and inspired.

Sophie
Program Coordinator

Sophie, Program Coordinator at Poppy, uses her Health Sciences degree to design inclusive programs. Her experience as a support worker helps her create environments where girls build confidence and life skills. She focuses on consistency and engagement, aligning programs with NDIS outcomes.

We're hiring

Join a team that actually cares about the work

What we've built together

1

Years supporting girls

Since we started, we've been here

34+

Families we've helped

Each one with their own story and their own needs

4+

Programs held

Our programs are always growing and a great way to meet the team

8

Community events held

Bringing people together where it matters most

Frequently Asked Questions

How do I get started with Poppy?

Getting started is easy. Contact us through our online enquiry form or give us a call, and we'll guide you through every step, from understanding your plan to matching you with the right support sister. We'll make the process as simple and stress-free as possible, so you can focus on what matters most.

Our phone number is: 0432 474 122

Who do you support?

Poppy provides NDIS and privately funded support for girls and women across Melbourne who want to build confidence, independence, and social connection. Whether you're self-managed, plan-managed, or NDIA-managed, we're here to help, and we work alongside support coordinators, plan managers, allied health teams, and families to make the process simple. If you're not sure whether we're the right fit, reach out and we'll talk it through.

Can you help me understand my plan?

Absolutely, we offer personalised guidance to help you navigate your plan and make the most of your funding. We'll work with you to make sure you understand each aspect and can use it effectively.

What services do you offer?

1:1 support, group programs, skill building, and structured programs.

Can I choose my support sister?

Yes, and we think it's one of the things that makes Poppy special. Rather than sending whoever's available, we involve you in the process and match you with a support sister based on personality, interests, and goals, so the connection feels natural. All of our support workers are female, giving girls and women a consistent, comfortable, and genuinely supportive experience.

Are your staff qualified and screened?

Yes. Every member of the Poppy team is fully screened and complies with the NDIS Quality and Safeguards standards, including the necessary checks and clearances. Beyond qualifications, we choose people who are warm, empathetic, and truly passionate about supporting girls and women, because trust and safety are at the heart of everything we do.

How are your services billed?

Our services are billed in line with the NDIS Pricing Arrangements and Price Limits, so there are no surprises and everything stays transparent. If you're privately funded, we'll walk you through pricing clearly before we begin, so you always know exactly what to expect.

What makes Poppy different?

Poppy is a female-led service built specifically for girls and women, focused on real, measurable outcomes rather than just filling hours. We care about confidence, independence, social skills, and connection, and we deliver support with passion, empathy, and professionalism. With consistent all-female support workers and a genuine sense of belonging, we're here for the whole journey, not just the appointment.

Still have questions?

Ready to get started?

Whether you're an NDIS participant, a parent, or a support coordinator looking for gender-aware resources, we're here to help.
Group of six children laughing and playing together in a sunny park with trees and a wooden play structure in the background.